Hire Virtual Assistant In The Philippines

Work Experience: Teleperformance Technical Support Representative October 08, 2014- July 22, 2015 Tasks and Responsibilities: Interact with end-users via phone to help resolve their technical issues Provide timely and accurate troubleshooting for hardware and software issues Analyze, resolve, and maintain both hardware and software for networks, email, desktops, and telecommunications Records all technical issues and resolutions in a computer-based ticketing system for documentation purposes PC Mall Marketing Associate/Virtual Assistant September 22, 2015 – April 27, 2018 Tasks and Responsibilities: Coordinate with the Marketing Design and Content teams to create advertising material (Flyers, Banners, Invitations and Newsletters) Create email advertisements for HPI product Update product information on website using widgetti and internal website using joomla Create reports on marketshare and sales for daily, monthly and quarterly Product research and write web content for HPI products like HP laptops and printers Assist with organizing promotional events Keep organized records of marketing metrics and results of past campaigns Prepare regular sales forecasting reports