Hire Virtual Assistant In The Philippines

Hi there! My name is Faye Justine Garcia. Let me start by telling you a little something about myself. I have almost a decade's worth of experience up my sleeve. Within that timeframe, I have been in the VA industry for 5 years and I have handled different clients. I have immersed myself on sales and customer service which made me quite well-rounded on both. For sales, I did telemarketing, upselling and retention calls as well.. I've also handled customer service calls, answering questions and queries about specific products or services offered. I’ve been a Team Leader and a Trainer simultaneously on my previous companies which made me hone my organizational, problem-solving and interpersonal skills. With proper root cause analysis and providing appropriate resolutions by utilizing coaching logs for efficient follow throughs, I am able to be more efficient in handling the team. Furthermore, I've taken on additional responsibilities, shouldering tasks delegated by the CEO to enable him to concentrate on other aspects of business development. These tasks ranged from handling personal errands and managing receipts to overseeing office supply inventory and scouting potential locations for branch expansion. Additionally, I managed scheduling and reminders for meetings, maintained meticulous documentation (meeting minutes), generated regular reports spanning weekly, monthly, and annual periods, and organized files for both internal and external uses. Moreover, I assisted in coordinating travel arrangements and crafting itineraries for our company's successful meet-and-greet event. Overall, these roles reflects my high command of the English language (c2), my multitasking skills, ability to work under pressure, in a fast-paced environment, as well as working with integrity with little to no supervision at all.