Hire Virtual Assistant In The Philippines

WORK EXPERIENCE Big League Talent Co. Virtual Assistant/Admin Assistant Mar 2021 - Aug 2024 Working & coordinating with the Senior Recruiters. Researching and generating leads for both clients and candidates using various job posting platforms. Sending cold outreach via LinkedIn. Finding leads using (Zoominfo, Seamless.Ai,Constructconnect) and pulling contacts into the CRM(Crelate). Sending email campaigns. Create and manage spreadsheets. Perform data entry and update databases. ​Create and maintain filing systems. Concentrix CVG Philippines Inc. Customer Service Representative (B[hidden]). Aug 2018 - Mar 2020 Handling incoming calls and emails from customers as well as making outbound calls to partners. Acknowledging, and resolving customer complaints and escalating them when necessary. Following communication guidelines, procedures &policies. Updating and maintaining records of customer interactions. Achieving key performance indicator targets, such as average handling time and time in queue. Riverside Medical Inc. Medical Technologist Intern Nov 2017- Mar 2018 Perform laboratory procedures. Maintain a record of performance. Examine specimen. Report test results, and perform quality control testing. SKILLS VirtualAssistant/Remote work Customer Support/Chat and Email Support Navigating CRM (e.i Crelate, GHL) Lead Generation (e.i Zoominfo, Seamless.Ai) Proficient in GoogleWorkspace tools LinkedIn Sales Navigator Data Entry Document organization Attention to detail Time management Communication skills