Hire Virtual Assistant In The Philippines

I have been in the BPO industry for quite a while now. Engaging with customers through phone/chat and exceeding the client's expectations were the few goals as I started my career. As Time passed, I have acquired more knowledge and understanding of the business from a client's standpoint. I have been a Customer Service Representative for Sears Online where we take orders, solve inquiries, and tracking orders. I have been reprofiled to another position which is for Technical Support Specialist for Oracle Micros where I received calls from different kinds of businesses with concerns to their POS machine and System. We troubleshoot any problem they are experiencing and tagging each ticket to escalate it to LVL 3 Techs. I have been in Telemarketing for quite a while handling different kinds of campaigns such as Solar, Energy Deregulation, Medical Insurance, and Merchant Cash Advance. I would like to enhance my skills in different campaigns and would like to experience and widen my knowledge.