Virtual Assistant | Social Media Graphics Design | HR Administration
An aspiring Virtual Assistant with more than two years of experience in the HR/Admin industry doing clerical and administrative tasks. A highly reliable and creative person who has managed to help create content and graphic designs using Canva for Company’s social media since 2018. A customer service advocate with experience providing exceptional support and ensuring tasks are completed on time and with extreme confidentiality.
CORE COMPETENCIES
• Web Research
• Creating graphic designs using Canva
• Creating/updating/maintaining database
• Data collection and Data entry
• Creating landing pages for FB pages
• Social Media Management (Facebook, Instagram)
• Preparing Slideshows for Presentations
• Customer Relations (Email/Chat support)
• Customer Service
• Recruitment and Outsourcing
• Other Human Resources and Administrative tasks
SUMMARY:
1. Recruitment and Outsourcing
• Posting jobs or job ads management
• Create an attractive design of job posters
• Administer pre-employment tests to screen out the candidates
• Review all the job applicants’ online profiles and resumes
• Perform the shortlisted candidates’ background checks
• Schedule phone job interviews (or any other ways of interviewing job applicants you prefer)
• Welcome newly hired - congratulatory email, job contract, and standard operating procedures to be followed in your company
• Create, Compile, update, manage and secure employee database containing all the necessary employee files and records
• Create and update forms and other documents containing all your company’s procedures, policies (e.g., rewards, Paid Time Off, benefits, etc.)
• Prepare training materials and coordinate training sessions for new virtual employees
• Prepare reports on various employees’ activities (performance evaluations, training, grievances, etc.)
• Prepare reports on various employees’ activities (performance evaluations, training, grievances, etc.)
2. Clerical/Administrative Duties
• Data Entry
• Perform Web research
• Customer support - Respond to customer emails
• Schedule meetings and appointments
• Manage a contact list
• Prepare customer spreadsheets and keep online records
• Organize calendars
• Create presentations, as assigned
• Address employees’ administrative queries
• Provide customer service as the first point of contact
3. Graphic Design
• Create visual elements such as images and illustrations using CANVA
• Produce ideas to be posted online
• Creating posts, pages, and applications to attract customers.
• Design layouts for Social Media and determine which colors, images, and fonts to use
• Design layouts for online Portfolios, Posters, Invitations, Flyers, Business cards, Identification cards, and many more.