Hi there! Are you looking for a dependable and experienced Personal Virtual Assistant who can provide excellent support and deliver consistent results? If so, I’d love to be part of your team! I am an experienced Customer Service Representative, Process Developer, and Administrative Support Specialist with a proven background in insurance verification, healthcare coordination, and virtual assistance. Over the years, I’ve supported various teams by managing complex administrative tasks, maintaining accurate records, and ensuring exceptional client satisfaction—all while working remotely. I take pride in being flexible, detail-oriented, and highly organized. I can efficiently multitask, meet tight deadlines, and adapt quickly to new systems or workflows. I’m also proactive in learning new tools and processes that help improve efficiency and accuracy. Here are some of the types of accounts and tasks I’ve successfully handled: Healthcare and Dental Accounts – Verifying insurance, assisting patients with coverage and claims. Insurance & Disability Accounts – Managing verifications, authorizations, and billing processes. Pharmacy Helpdesk and Telecommunications Accounts – Providing customer support and issue resolution. Account Management & Back Office Roles – Handling disputes, claims, billing, and data entry. Email and Chat Support / Directory Assistance / Collections – Managing communications and inquiries professionally. Email Marketing Campaigns – Creating and executing campaigns using CRM tools. I’m excited about the possibility of contributing my skills and dedication to your organization and helping streamline your operations. Thank you for your time and consideration — I look forward to the opportunity to work with you!