Hire Virtual Assistant In The Philippines

Shopify Customer Service - Manage FB account, track Shopify orders, respond to inquiries, and follow up on orders, address shipping, and tracking delivery concerns. Appointment Setter (Dental Clinic) - Manage outbound calls to patients and offer them to schedule an appointment with the dentist. Call scheduled appointments to confirm or leave a voicemail. Call unscheduled active patients and offer them dental treatment vouchers and book their appointment. Billing and Collection Manager - Manage emails and calendars, create filing systems, and payroll administrator. Monitor and ensure overdue accounts are adequately dealt with in accordance with the company's interests. Sending billing statements to clients and ensuring client account balances are settled per contract agreement. Front Desk Specialist - Verify the patient's insurance coverage before the scheduled Initial Evaluation. Answer incoming patient calls and assist when they need to cancel their scheduled appointment. Assist in scheduling appointments, providing Intake Forms to the patient, and collecting necessary documents like Insurance Cards and Identification cards before the Initial Evaluation. Customer Service - help customers with complaints and questions, give customers information about products and services, take orders, and process returns. I also record customer inquiries by documenting inquiries and responses in customers' accounts.