Hire Virtual Assistant In The Philippines

Hi ✋, I have more than 6 years of customer service experience in the BPO industry handling international healthcare accounts ☎️ that develops my multitasking skill. I became proficient in data entry 🖥️ while also giving the best quality customer service📞. Being in the BPO for many years, I have learned to be a problem solver 🧠 with effective planning without delays⌛. I worked with Prescription Mail order 📬💊 for 2 years wherein I assisted in placing an order, checking inventory, tracking order, override and sending requests for return/refund💳. Most recently, I worked as a Prior Authorization Specialist-VA 🩺 for a US-based clinic, assisting them with prior authorization submission, status, fax operation📠, data entry and with some outbound calls to coordinate with the plans or referral doctor's office📞🧑‍⚕️. I am very keen to details and always helping out my teammates that are having difficulty💁🆘. I create Insurance Process Playbook for medical and prescription plans📑. And I was already making graphic designs🖼️ for social media posting🧾. 💻Tools/Portals I've used: Salesforce, Backoffice, Glidian, Evicore, Availity, Careviso, Carelon, Navigator, Iris, Ad-hoc, MS Team, MS apps/tools (including Excel, Word, Powerpoint), Google Sheet, Google calendar, Canva and more. 🏫Educational Attainment: Graduate of Bachelor of Secondary Education Major in English 🧑‍🎓