Hire Virtual Assistant In The Philippines

Hi, I always believed that providing customer service satisfaction is one way of keeping the business on track. I've been working in the BPO industry for 7 years now. I am an expert in Customer Service, Technical Support, Quality Analyst, Sales Consultant. I used to help customers with their inquiry about bills, usages and dispute. I was trained to deal with different types of customers because I can also handle escalated calls. As an experienced Technical support, I help the customer to troubleshoot their mobile devices and internet wifi. I also have a background about Technical concern for website, such as passwords and browser issues. I also became part of one of the biggest educational company in the US. I became a Team Leader in my recent company so rest assured that I can always work in a minimal supervision. I can also do admin task with the use of some basic application such as CRM, Microsoft Excel, Google Apps and Canva. I am used to sending report to our higher management and providing action plan to my agents to make sure that our team will hit our monthly goal.