Hire Virtual Assistant In The Philippines

Dear Sir/Ma’am, I am writing to you regarding your company’s Customer Service opening. I worked as a customer service representative for more than 1 year now. I experienced becoming an email and phone support. The accounts that I handled are Interflora and AT&T ISM. I’m used to working under pressure and deliver results. Duties at my previous accounts include responding to emails inquiries, Explaining and resolve billing concerns, frontline phone support, upselling, and outbound cold calling about the product that their ordered. My experiences with different accounts helped me understand what first contact resolution is and made me realize how important customer service is. I learned to be more emphatic, to listen, and to focus more on the resolution instead of dwelling in the problem. I work on a flexible schedule and am available for new projects anytime. Delivering world-class customer service and satisfaction while meeting the client's standards. If you think we're a good fit, please contact me. I look forward to working with you! Best Regards, Alvin Sera Mejia Email: [hidden] Skype: [hidden] Phone Number: [hidden]8