Hire Virtual Assistant In The Philippines

In my professional journey, I have accumulated valuable experience and skills in various roles, with a focus on customer service and sales. From March 8, 2023, up to the present, I have been engaged as a Virtual Assistant at Bright Mavens, where my responsibilities encompass outbound calling, inbound phone management, email handling and handling administrative tasks. Prior to this, I worked with American Express as a Customer Care and Sales Professional from July 2016 to March 2021. During my tenure, I excelled in managing inbound phone calls, executing cross-selling and up-selling strategies, and providing digital customer support. Additionally, my career includes a role at Sitel Corp from April 2013 to October 2015, where I served as a Customer Service Representative for Capital One. In this capacity, I effectively managed inbound phone calls and handled payment processing tasks. These experiences have allowed me to hone my communication, problem-solving, and customer relationship management skills, making me a well-rounded professional. Throughout my career, the Fortune 500 companies American Express and Capital One have played integral roles in shaping my expertise and contributing to my professional growth.