Hire Virtual Assistant In The Philippines

I had experience in handling customer service calls for almost four years. During those years, I already mastered a variety of skills needed in providing an effective solution to customers' needs (multitasking, active listening, probing skills, tool navigation skills, and more). I also had a background in sales in both travel and telecommunication accounts (booked new reservations and services), appointment set-up(field tech dispatch for service installation or service troubleshooting), and dealt with follow-up calls regarding their tech appointments or reservations. I also handled sensitive information like their credit card details and helped them process refund and account credits; I handled those pieces of information with extreme confidentiality. I have a positive outlook towards work and am passionate about doing each task being assigned to me.