I bring 11+ years of professional experience as a Virtual Assistant, Senior Customer Support Specialist, Legal Intake Specialist, Social Media Manager, and Real Estate & Solar Appointment Setter helping businesses stay organized, responsive, and efficient. I’m a fast learner, resilient, and a proactive problem-solver who can step into your workflow quickly and start delivering results on day one. I have worked in personal injury law firms, real estate companies, e-commerce, travel (Expedia), and service-based businesses handling admin tasks, client communication, appointment setting, dispatch, CRM management, email/chat/phone support, and social media tasks. ✨ What I Can Do For You ✔ Virtual Assistance & Admin Support ✔ Customer Support (Email, Chat & Phone) ✔ Legal Intake for Personal Injury Law Firms ✔ Appointment Setting & Cold Calling (Real Estate, Solar, Probate, Investors) ✔ Social Media Management (content planning, posting, engagement) ✔ Content Creation using Canva & CapCut (basic video editing, photo editing) ✔ Dispatching / Coordination (Lunchdrop experience) ✔ Data Entry, Research, Scheduling & Calendar Management ✨Tools & CRM Expertise Salesforce • Filevine • Lead Docket • HubSpot • Microsoft Office • Google Workspace • Microsoft Teams • Slack • Canva • CapCut • Mojo • CallTools • BatchDialer • Vicidial • Readymode • Zoiper • GDS (Sabre & Amadeus) • CRMs ✨Strengths Clients Appreciate ⭐ Fast Learner ⭐ Excellent English Communication ⭐ Organized & Detail-Oriented ⭐ Resilient Under Pressure ⭐ Loyal, Professional, and Team-Oriented ⭐ Problem Solver with Strong Initiative If you’re looking for someone reliable and fully capable of managing operations, clients, and tasks without constant supervision, I’m here to help!