Hi! My clients call me Lely 👩🏽 As a busy entrepreneur, speaker, or coach, you know how important it is to make every moment count. Let me help you maximize your time and productivity so you can achieve your goals and grow your business. 𝐁𝐫𝐢𝐞𝐟 𝐢𝐧𝐭𝐫𝐨 - As an expert virtual assistant with 10 years of experience, I specialize in providing high-quality administrative and organizational support to busy coaches, speakers, e-commerce business owners, and digital marketers. My extensive experience in this industry has given me the skills and knowledge necessary to help you manage your day-to-day tasks and grow your business. 𝐇𝐞𝐫𝐞'𝐬 𝐰𝐡𝐚𝐭 𝐚 𝐟𝐞𝐰 𝐨𝐟 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐡𝐚𝐯𝐞 𝐬𝐚𝐢𝐝 𝐚𝐛𝐨𝐮𝐭 𝐦𝐞: "Lely is a great communicator, dedicated, and very detailed oriented. She did a wonderful job in managing our social media sites. She always went the extra mile for us and I would highly recommend her to any business or entrepreneur that needs help managing their social media outlets." "Wonderful work! Thank you so much for all of your help! You helped support our company a lot while it grew. We will definitely work together again!" "Lely was easy to work with and has great attention to detail." 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 𝐨𝐟 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: ✔ Good eye for detail; well organized; skilled in setting priorities ✔ Knowledgeable of Canva (also basic knowledge of Photoshop) ✔ Knowledgeable in social media marketing and management ✔ Excellent in writing (articles); as well as correspondence or emails ✔ Time management skills / Flexible in organizing and planning ✔ Extensive experience administrative in personnel and office administration services ✔ Excellent skills in facilitation, communication, and coordination ✔ A passionate learner and enjoys finding new ideas, new processes, and system 𝐅𝐚𝐦𝐢𝐥𝐢𝐚𝐫𝐢𝐭𝐲 𝐰𝐢𝐭𝐡 𝐮𝐬𝐢𝐧𝐠 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐭𝐨𝐨𝐥𝐬: 🔹 Project Management tools: Basecamp, Asana, Trello, ClickUp, M[hidden], TeamWork Live 🔹 Online Course Platform: Thinkific, Kajabi 🔹 Customer Relationship Management (CRM) platform: Keap, Hubspot, Zoho, Ontraport 🔹 Social Media Scheduling Tools: Buffer, Hootsuite, Planoly, Planable, Later, Social Oomph, Meta Planner, Publer, Twittimer etc. 🔹 Email Marketing Tool: Mailchimp, Active Campaign 🔹 Other Tools: Notion, Zoom, Skype, Slack, Google Workspace, Microsoft Office, WhatsApp, Lastpass, OWL Practice, LogMeIn, Dropbox, TeamViewer, Clockify, Toggl 🔹 E-Commerce Platforms: eBay, Amazon, Shopify 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: ➡ 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I can help you manage your inbox by organizing, prioritizing, and responding to your emails in a timely manner. ➡ 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I can manage your schedule by scheduling appointments, setting reminders, and keeping you on track with your deadlines. ➡ 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I can help you create and manage your social media accounts, including scheduling posts, responding to comments, and analyzing your social media metrics. ➡ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: I can help you provide exceptional customer service to your clients by responding to inquiries, resolving issues, and handling refunds. ➡ 𝐄𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: I can help you manage your online store, including order processing, inventory management, and shipping coordination. ➡ 𝐎𝐧𝐥𝐢𝐧𝐞 𝐂𝐨𝐮𝐫𝐬𝐞 𝐚𝐧𝐝 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I can manage your online courses and programs, handle enrollments, and assist with customer support. ➡ 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: I can provide general administrative support, such as data entry, transcription, and research. 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? ✅ Expertise: With years of experience in supporting speakers and coaches, I have the skills and expertise to handle any task that comes my way. ✅ Communication: I am a great communicator who will keep you informed every step of the way, ensuring that your vision is reflected in the work I provide. ✅ Organization: I am highly organized and can help you manage your schedule, emails, and tasks with ease. ✅ Timely Delivery: I understand the importance of timely delivery, and will always deliver high-quality work on time and on budget. ✅ Results-driven: I am results-driven and will work with you to achieve your goals and objectives. I love technology and I am always open to learning new things. Did I mention I am a quick study too? If you're looking for an expert virtual assistant who specializes in the abovementioned services look no further! Let's work together to streamline your business operations and achieve your goals. If you have any questions about my services, please contact me. Here to support you 🙏