Hire VA In The Philippines

I have four years of experience in the BPO industry, where I have successfully managed multitasking roles including inbound and outbound calls, chat, and email support. This broad background has equipped me with the skills necessary to meet and exceed customer satisfaction guideline. I am very good in using CRM tools such as Zendesk and Salesforce. Additionally, I am confident in my ability to quickly learn and adapt to new tools, typically mastering them within three days to one week. I also have experience with communication platforms such as Microsoft Teams, Slack, Google Meet, and Zoom. I believe my experience and skills align well with your qualifications.