Hire Virtual Assistant In The Philippines

Responsibilities:  Provide excellent customer service to maintain customer relationship and improve customer satisfaction  Act as leader whenever the supervisor is not around  Achieve monthly goals by providing consultation on automatic/general extension to customers via non face-to-face interactions  Improve productivity via cross-selling and referral of loan products  Manage and maintain customers via non attrition program  Manage sales and deliver performance via telecommunications with customers  Introduce competitive products and financial services to enhance customer’s engagement with the bank  Seek client acquisition in collaboration with the Internet and mobile channels to expand new customer base  Conduct inbound or outbound non face-to-face consultation services and sales activities regarding loan products  Appropriately asses risk when business decision are made, demonstrating particular for the firm’s reputation and safeguarding Citigroup, its client and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behavior, conduct and business practices.  Escalating , managing and reporting control issues with transparency.  Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and security of customers and bank assets  Participate proactively in all huddles and branch communications and meetings  Create a warm, welcoming and friendly environment for customers and employees