Hire Technical Support Specialist In The Philippines

Work Experience Social Media Manager FABRIQA December 2018-January 2020 Managed the company’s social media accounts including Facebook and Instagram Prepared posts for the account’s advertisments Scheduled daily posts Answer customer inquiries and concerns Researcher and Encoder Part-time online work April 2019-November 2019 Researched for keywords that are relevant to subjects provided Work together with the evaluators on data collection and quantitative and qualitative analysis duties Ensure that data architectural guidelines, principles, and standards are followed in all project milestones and deliverables Responsible for creating appropriate documentation to support effective requirements definition, including charts, graphs, and logic model diagrams as needed Chat Support Specialist New Media Services November 2017-December 2018 Provide Tier 1 Support to global customers Troubleshoot and Respond to customer bank account concerns through chat Worked effectively in a distributed team Additional Information Skilled in cultivating positive relationships with clients and colleagues. Analytical problem solver and committed to provide total quality work. Strong skills in time management, prioritizing tasks and meeting deadlines. Self-motivated and able to learn on own initiative