Hire technical care agent In The Morocco

With a strong background in computer network techniques and extensive experience in technical support and customer service, I am confident in my ability to contribute effectively to your team. I hold a Technical Diploma specializing in Computer Network Techniques from the Higher Institute of Applied Technologies ‘NTIC’ in Hay Riad. My academic background, combined with my professional experiences, has equipped me with a solid foundation in network management, technical support, and customer service. During my tenure at Amazon Customer Service Digital & Devices, I honed my skills in troubleshooting, customer interaction, and technical support. I successfully managed customer inquiries, resolved technical issues, and provided exceptional service, which significantly enhanced customer satisfaction. My role as an Account Manager at INTELCIA further developed my ability to manage technical services and support clients effectively. Additionally, my experience as a Specialized Technician at Intelligently Connected (Intelcon) and my internship at the National Telecommunications Regulatory Agency have provided me with practical knowledge and hands-on experience in network setup and management. I am proficient in using various operating systems, including Linux and Windows, and have a strong command of Cisco routers and switches.