Hire Team Leader In The Philippines

Exceedingly skilled in answering customer inquiries in a friendly manner. Emotionally intelligent in terms of understanding and predicting customer behavior and handling them accordingly. Exceptionally vigilant in identifying add-on products and services available to end-users while making suggestions to customers. Able to remain calm, maintain pleasant voice tone and use appropriate professional language especially dealing with impatient/short-tempered and problematic customers/clients. Writing and speaking fluency in English. Strong organizational skills, Active listening skills, seasoned in conflict resolution, sharp problem solver, energetic work attitude, top sales performer, telephone inquiries specialist, customer service expert, telecommunication skills, opening/closing procedures. Creative problem solving, Critical thinking, Customer service, Data collection, Data entry, Documentation, Email, Executive management support,Grammar, Internet research, Letters and Memos, Microsoft Excel,Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Account Management, Active listening, Calendaring, Client relations, Computer proficiency, Coordination, Typing, Vendor Management, Writing.