Hire System and Process Support In The Philippines

The primary goal of the Airfreight applications “First-level support” is to provide a competent and effective functional and setup support service for any software used by airfreight operational staff. We must provide in order to meet this goal. • Easy to inquire: there must be in place a user-friendly tool for opening support requests tickets. • Provide a fast reaction and resolving time: due to the airfreight business, the support reaction time must be counted in minutes. • Have an adaptive communication level: we must properly communicate with the requestor depending on his company role and knowledge. • Deliver the best-in-class knowledge: we must provide reliable and up-to-date answers.