Hire Virtual Assistant In The Philippines

I'm a Support Help Desk representative with 12 years of working experience in a BPO Industry. I can support technical problems via phone or email , The problems range across wireless and hardwired Internet connection, modification of modem settings and activation. Wireless Access changing wireless name and password, modem pass though or modem bridge and VOIP problem connection , Give customer instruction on proper product usage. I also worked as a Content Moderator for a Social Media platform, my responsibilites includes understanding client policies and guidelines, and making decisions based on them. Reviewing user reports regarding website content. Identifying improvement opportunities in workflow and suggesting solutions and liaising effectively with other internal and client teams. I enjoyed my job because helping others and making them feel acknowledged and understood is my passion, being patience , attentive and positive is the key to gain their trust. I am willing and very eager to learn more and to be properly trained to give customer the best and satisfying resolution to my customers. I am a full-time freelancer and can work Australian, UK or U.S. business hours.