Hire Virtual Assistant In The Philippines

Patient Care Coordinator/CSR - Rocket DoctorAugust 2021 - March 2023 Make outbound calls to all patients who desire to book anappointment with our doctor's virtually. Average around 50 calls topatients. Answer call inbound calls regarding any concern frompatients,doctors, laboratories, clinics and pharmacies. Averagearound 100+ calls per day and 200+ calls on peak/busy days. Respond to all SMS/emails through Zendesk. Call clinics, laboratories and pharmacies to follow-up on patient'sappointments/prescriptions. Assist all patients to the best of our knowledge. Supervisor 51Talk Philippines Feb 2014 - Aug 2021 · 7 yrs 7 mos • Reports directly to Operations Manager and Vice President for Philippine Operations • Oversees and handles a team of 80 members • Provides daily direction and communication to employees so thatonline lessons are conducted efficiently