Hire SuperG Virtual Assistant! In The Philippines

I'm Sharina. A self-motivated professional that thrives on innovation and overcoming challenges, learning new skills and encouraging growth around me. When my clients win, I win. I'll be more than happy to assist you! Have a great day! United Healthcare-CSR Oct 2020 – July 2022 - Answers telephone and e-mail inquiries in a timely manner. - Furnishing members and health care practitioners with details regarding members' benefits. - Canceling members' plans upon their request, or due to recurrent non-payment, if directed by your line manager. United Healthcare- Supervisor Aug 2022-April 2023 - Responsible for the attainment of client set goals, efficiency targets and overall team performance. - Performs consistent and effective coaching sessions to address performance gaps. - Analyzes agent's performance and develops an action plan to bridge gaps. - Conducts regular performance management to improve challenged members of the team. Golden Booth • Virtual Assistant July 2021- December 2022 - Scan social media profiles for events - Grab photos of event flyer from posts and stories - Upload event flyer via FTP to Admin Console - Enter Events, Venues and DJ Profiles into Admin Console - Manage Admin Console for upcoming and past events Low Voltage Nation • Community Account Manager August 2021- December 2022 - Responds to customer inquiries & comments on social platforms in a timely manner - Build relationships with the online community - Monitor and provide feedback on engagement/conversation via social media channels to leadership - Help manage project - Communicate with vendors