Hire Service Wizard: In The Philippines

I have 2 years working experience as a Customer Service Representative in a BPO industry. I have resolved customer concerns by the use of phone calls, email, text and chats. With my great experience, the accounts that I've handled are Telecommunication, Sports Apparel and Ride-Sharing. My daily basis as a Customer Support Specialists previously are providing clarification to the customer's bill, upgrading services, giving updates with their order, offer recommendations of a product that they can purchase thru website, reviewing documents, and present a good resolution to a rider who experienced an unfriendly behavior throughout the ride. In my role as a customer service representative, I've always strived to go above and beyond to ensure customer satisfaction. Whether it's resolving complex issues, providing product information, or simply offering a friendly ear as I'm committed to delivering exceptional service with a smile. My ability to make customers happy comes from being good at communicating, which is essential for building strong relationships with people. That's why I'm fluent in English, and I'm comfortable using a variety of communication channels, including phone, email, and live chat. I'm also a team player who thrives in a collaborative environment. I enjoy sharing ideas, learning from others, and working together to achieve common goals. Above all, I'm passionate about making a positive impact and exceeding customer expectations. I'm excited about the opportunity to bring my skills and enthusiasm to your team and contribute to your success.