Hire Senior Operations Manager In Philippines
Are you looking to hire a Senior Operations Manager In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Francesca T.
Philippines
Member since:
Last logged: ago
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Senior Operations Manager
I bring 16 years of BPO experience, with my most recent role as a Senior Operations Manager overseeing service delivery for two premium global accounts. In this capacity, I managed large-scale programs with a workforce of 400+ customer advisors and 30+ supervisors, ensuring seamless operations across multiple lines of business. My responsibilities spanned end-to-end operations management, including service delivery oversight, client relationship management, workforce planning, performance and quality optimization, and people leadership. I partnered with cross-functional teams to consistently achieve KPIs, SLAs, and customer experience targets, while driving process improvements, operational efficiency, and employee engagement initiatives.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| Full-Time | Bachelor | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 10+ years |
Skills
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Belle L.
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Bobby L.
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Jake B.
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$800/Month
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Why Do I Need A Virtual Assistant
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Hawiya H.
Executive Virtual Assistant
$72000/Month
Belle L.
Virtual Assistant | Administrative Work, Graphic & Web Artist, Video Editing
$960/Month
Bobby L.
Email Outreach Coordinator / Social Media Management / Appointment Setting / Video Editing / Graphic Design / Cold Calling
$800/Month