Hire Virtual Assistant In The Kenya

Faith Kamenchu is a highly experienced and motivated individual to join your team as a Senior Sales Representative or a Remote Customer Service Specialist. I have over 20 years of experience and have a strong background in sales, with a proven track record of success, as well as extensive experience in remote customer service. I have been working remotely, providing flexibility while contributing to the ongoing success of your business. Responsibilities: 1. Conduct sales activities to drive revenue growth, including prospecting, lead generation, and closing deals. 2. Build and maintain strong relationships with customers to understand their needs and provide tailored solutions. 3. Provide exceptional customer service through various channels, including phone, email, and online chat. 4. Resolve customer inquiries, complaints, and issues in a timely and professional manner, ensuring customer satisfaction. 5. Collaborate with internal teams, including marketing and product development, to enhance the customer experience and optimize sales opportunities. 6. Stay up-to-date on industry trends, market conditions, and competitor activities to identify new business opportunities and improve sales strategies. 7. Utilize CRM software to manage customer interactions, track sales activities, and generate reports. 8. Meet or exceed sales targets and performance metrics set by management. 9. Generate cold leads / convert them into potential customers. 10. Organize meetings with potential leads and conduct product presentations and demos. 11. Draft product proposal documents and circulate them.