Hire Virtual Assistant In The Philippines

Expert in customer interaction that can bring in sales to increase revenue and can provide excellent customer service to keep customers long term. My 9 years of experience in the BPO industry has trained me to become self-driven, results-oriented, competitive, organized and time sensitive. I mainly started as a Customer Service representative which enabled me to become more empathetic with customers and groomed me to become one of the best people to handle escalated calls. In the sales industry, I became more confident to close deals and more conversational as we need to understand our clients in order to provide services that will fit their specific needs. As a Team Leader I have learned to understand different personalities of every person and improved on how to handle my team to deliver impressive results that meets or exceeds company designated goals. I have spearheaded sites for seasonal a account where we were assigned away from our main office. It required me to send daily, weekly and monthly reports to our directors, coordinate with other departments to maintain smooth operation on the production floor.