About Me: A passionate and reliable virtual assistant committed to helping businesses succeed through dedicated support and a proactive, can-do attitude. Key Skills: Customer Support: I handle customer inquiries with empathy and efficiency, ensuring a positive experience for every client. Order Fulfillment: I manage the entire order process, from sourcing and inventory management to precise shipment tracking. Data Management: I excel at data entry with a typing speed of 35 WPM and 99% accuracy, ensuring precise and reliable data management. Lead Generation: I use strategic tools and techniques to identify and qualify valuable leads. Product Listing: I am proficient in creating and optimizing product listings across major platforms like Shopify, Etsy, and AliExpress. Web Research: I conduct thorough and rapid web research to gather essential information for business operations. Team Collaboration: I am a positive and adaptable team player, committed to working cohesively to achieve shared goals. Tools & Platforms I am proficient in a wide range of tools and platforms, including: Productivity: Google Docs, Google Sheets, Microsoft Word Project Management: Asana, Trello Communication: Slack, Outlook, WhatsApp CRM & Support: Zendesk, HubSpot, ClickUp Design: Canva, Paint eCommerce: Shopify, Etsy, AliExpress Social Media: Facebook, Instagram, LinkedIn, TikTok Lead Generation: LinkedIn Sales Navigator, RocketReach, R[hidden] I'm ready to discuss how I can leverage my skills to contribute to your team's success and support your business. Let's connect and explore the value I can bring. Best regards, Ruby Ann Jalocon