Hire Remote Customer Support & Operations Team Lead In Kenya
Are you looking to hire a Remote Customer Support & Operations Team Lead In Kenya? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
beth s.
$640/Month
($4/Hour)
Kenya
Member since:
Last logged: ago
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Remote Customer Support & Operations Team Lead
I have over 5 years of experience in customer service and real-time operations. At Glovo Kenya, I lead high-volume courier and customer support, resolving 50+ courier issues daily and reducing delivery delays. I manage Jira tickets, schedule rollouts using Excel and Slack, and troubleshoot partner devices. I also coach and mentor 25+ support agents, improving productivity and customer satisfaction, while ensuring smooth communication between couriers, partners, and internal teams. Alongside that, I work part-time as a remote Virtual Assistant, supporting clients with data management in Google Sheets and Airtable, task coordination in Notion, workflow automation through M[hidden], transcription, social media scheduling, and general administrative support.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $640/Month | Full-Time | College Level | 6 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $640/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 6 years |
Other Virtual Assistants
Ghean Y.
Former Public Servant | Former Cashier and Inventory Clerk Control | Former Executive Assistant
$32000/Month
Last logged: ago
Dexter M.
Top Rated Customer Service | Rockstar Email/Chat Support
$1120/Month
Last logged: ago
Jessa E.
Ecommerce VA/Logistics and Freight Dispatcher
$1120/Month
Last logged: ago
KENNETH F.
SOCIAL MEDIA CONTENT CREATOR/GRAPHIC DESIGNER/VIRTUAL ASSITANT
$4800/Month
Last logged: ago
KENNETH F.
SOCIAL MEDIA CONTENT CREATOR/GRAPHIC DESIGNER/VIRTUAL ASSITANT
$4800/Month
Last logged: ago
Why Do I Need A Virtual Assistant
We call them virtual assistant because they work from home
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Ghean Y.
Former Public Servant | Former Cashier and Inventory Clerk Control | Former Executive Assistant
$32000/Month
Dexter M.
Top Rated Customer Service | Rockstar Email/Chat Support
$1120/Month
Jessa E.
Ecommerce VA/Logistics and Freight Dispatcher
$1120/Month