Hire Virtual Assistant In The Philippines

• Managing incoming chats and customer’s service inquiries through chat and phone calls • Handles two customers with different issues, and concerns and fully resolved to achieve satisfaction • Handles two customers with different requests and process it successfully to avoid repetitions • Analyze and providing information in billing issues • Identifying and assessing customer’s needs to achieve satisfaction • Ability to fully understand another person’s emotions and to understand their point of view • Time management skills and ability to multitask and prioritize work • Patience and flexibility in dealing with concerns, requests, and resolving issues. • Handle sensitive information in a confidential manner • Generating sales leads that develop into a new customer • Customer’s concerns fully resolved to achieve satisfaction and content 100%