Hire Mary Lyn Pare In The Philippines

Objective: •Obtain a position in this company where I can maximize my management skills, and my quality assurance, program development, and training experience. •To use my skills in the best possible way for achieving the companys goals and contribute towards its advancement, growth and development. •To enhanced my professional skills in a dynamic and fast paced workplace. Educational Background: Bachelor of Science in Tourism Management Angeles University Foundation Angeles City, Philippines 2011-2015 Holy Family Academy Angeles City, Philippines Secondary School 2007-2011 Holy Family Academy Angeles City, Philippines Primary School 2000-2007 Personal Information: Age: 26 Gender: Female Birthday: April 29, 1994 Nationality: Filipino Civil Status: Married Height: 53 Weight: 75kgs Qualifications/Skills: •A self-motivated professional •A computer literate in various software applications like MS Office and Basic Internet skills •Fluent in English, Filipino and Pampango •Have a good communication skill and approachable •Basic knowledge in Tourism Principles •Basic knowledge in Tour Guiding •Ability to work cooperatively with others •Skilled at balancing and prioritizing multiple tasks to meet deadlines •Dedicated and hard-working individual •Basic Knowledge of GDS; Worldspan, Farelogix, Sabre Work Experience: Virtual Assistant (April 16, 2019 September 24, 2019) Description of Work: Leads generation tasks using various search engines like snov.io and hunter.io Motif/Teletech (September 25, 2017 March 31, 2020) Workforce Analyst Description of Work: Real Time Monitoring serves as the point of Contact in Real Time Management ensuring Service Levels are met Flagging agents in their ACW, AHT, Hold Time, Long Calls so the Operations will meet their target Attendance Tracking Real Time Scheduling and Forecasting Creates forecast and staffs accordingly Creating schedules which is in line with the achievement of Billable Hours Approval of Vacation leaves according to the required allocation Reporting and Analysis Providing reports on daily, weekly and monthly basis to Operations and Clients - Motif (October 21, 2015 September 24, 2017) Travel Specialist Description of Work: Assist customers with travel reservations, cancellations, ticketing and other travel-related concerns Maintain customer information Using of GDS like Worldspan, Farelogix and Sabre to check the reservation Trainings/Seminars Attended: On-the-Job Training Department of Tourism Region III, Satellite Office, Balibago, Angeles City April 7-May19, 2014 Better Safe than Sorry: An Airport Security Seminar Angeles University Foundation (Angeles City) December 10, 2014 Historical Events and Festival Management: The AC50 Preparation and Implementation Professional School Building, Angeles University Foundation (Angeles City) January 21, 2014 Promoting Angeles City via Local Cultural Heritage Program Angeles University Foundation (Angeles City) March 22, 2013 Local Cultural Heritage Experiencing Program Angeles University Foundation (Angeles City) March 20, 2013 Ecotourism Seminar Cebu City March 6, 2013 ViajengKusinangMatua: A Journey to the Old Kitchens of Pampanga Kuliat Foundation, Inc. Angeles University Foundation (Angeles City) February 26, 2013 Marketing Innovation into the Future Angeles University Foundation Sports Complex (Angeles City) February 22, 2013 Puerto Princesa City Seminar Microtel Hotel Puerto Princesa September 27, 2012 Tourism, Heritage and Nearby History and No to Mining Palawan Campaign St. Cecilia Auditorium, Angeles University Foundation (Angeles City) March 27, 2012 Philippine Airlines Company Seminar Microtel Hotel, Pasay City July 27, 2011 Affiliation/Organization: Member League of Tourism Students of the Philippines (LTSP) 2011-2015 References: Mr. Jason Flores Manager, Service Delivery Teletech 0939-2569-226 Mr. Marlon Castillo Manager, Workforce Management Teletech 0905-3679-117