Hire Ma. Edlyn Encarnado In The Philippines

Hi, I’m Ma. Edlyn Encarnado you call me Eds for short. I’ve been a customer representative for 5 years and I already handled different kinds of Line of business. I encountered different types of people. Being a customer representative is not just about solving problems and helping customers it is also about building a good relationship with your customer. When problem arises always put yourself in customer shoe and that’s when you think of a solution to fit the customers expectation. Communication skills, handling phone calls, handling difficult customers are some of the traits that I learned in the BPO industry. I also have an experience with leading people because of my salon business before. In my 2 years of experience as a business owner, I have effectively managed teams of over 5 people. I developed motivational skills.