Hire Virtual Assistant In The Philippines

My name is Lesly Dave Reyes and I have been immersed in the BPO industry for over seven years and counting. My experience includes handling retail concerns, as well as billing and collections. I spent a year working as an agent before being promoted to a Quality Analyst, and I am currently a Quality Supervisor. As a retail agent, my responsibilities included assisting customers in locating their items and handling refund complaints to ensure a positive customer experience. In the Billing and Collection department, my duties encompassed explaining bills, reminding customers of their billing dates, due dates, and any additional surcharges. I also provided payment extensions for eligible customers. While I may not have direct experience as a Virtual Assistant, I believe that my strong work ethic, eagerness, and competitiveness make me a strong candidate for the role. I am confident that I could be a valuable asset to your company."