I have 1 year and 1 months experience as a Health Insurance Representative ,1 year and 4 months experience as a Medical Virtual Assistant ,and 7 months experience as a telesales representative . I also took Medical Administrative and Medical Billing training to level up my knowledge in medical terminology,medical process and specifically in medical billing ,i am HIPAA certified . I have deep understanding of cpt codes,icd code and hcpcs codes, claims process, insurance process, medical and rx eligibility and benefits,insurance verification , patient statement , rx prior authorization and appeal ,and rx tier . health insurance network PPO ,HMO,EPO, and deductibles , copay,maximum out of pocket. I also have experience in scheduling appt ,telemedicine appt , referral request ,DME order,Diagnostic imaging order, sending and requesting medical records, new patient registration , refilling medication , i also handle faxes ,i facilitate the timely transmission of the crucial document for the continuity of patient care. I am also proficient in using various medical software such as OCM,ISET,BREEZE,ECW as the EHR system, GoodRx to check if the medication is controlled, radiology associates,labcorp portal,quantum portal . and knowledge library for cpt codes and other codes. Availity for insurance verification and eligibility and benefits,Drchrono for status of the claim and patient statement With my experience in multiple roles , i believe i have the necessary skills in this position and i am focus on patient confidentiality and care, and i am confident in my ability to contribute effectively Hope to work with you soon .Thank you. Sincerely , Aeyezsa G.