👋 Hello! I’m Jocelyn. As a Backend Ops and Marketing Automation Specialist, I’ve helped small businesses and service-based companies streamline their systems, capture more leads, and keep their websites running smoothly. For a US-based HVAC client, I rebuilt their funnel inside GHL, automated the lead follow-up process, and organized their CRM so no leads slipped through the cracks - boosting booked calls by over 40%. For a retail brand, I managed their WordPress and Shopify sites, handled DNS and hosting issues, and redesigned their landing pages, which led to faster load times and higher conversions. Every system I set up, whether a funnel, website, or automation, comes with documentation so your team can easily maintain, troubleshoot, and scale over time. I bring over 7 years of experience wearing multiple hats across backend operations, web design, and creative support. That means you don’t need 3–4 different freelancers. I can handle both the technical backend and the design side of your business. 🚀 Let’s collaborate to improve your operations using GoHighLevel, WordPress, Webflow, Shopify, Zapier, Canva, Photoshop, and Illustrator. ✉ Ready to get started? Send me a message for a complimentary consultation. 🔧 Services Offered: Funnels & automation workflows (Systeme.IO, GHL, Zapier) Landing page & website design (WordPress, Webflow, Shopify, Framer) CRM setup, management & optimization Website hosting, DNS & backend maintenance Graphic design & creative support (Canva, Photoshop, Illustrator) Virtual tech & backend assistance 🌍 Industry Expertise: Blue-collar businesses (HVAC, construction, trades) Small service-based businesses Marketing agencies eCommerce & retail 👩‍💻 Why Choose Me? Proven track record of managing backend systems that actually work Strong mix of technical + creative skills Clear, human communication (no jargon) Focused on long-term results, not just quick fixes ⭐ Core Competencies: GoHighLevel CRM Administration Funnel & Lead Flow Automation Website Management & Optimization Backend Systems (Hosting, DNS, Migrations) Branding & Graphic Design 📦 I offer both flat-rate packages and hourly contracts, designed to fit the scope and budget of your project. 💡 Quick Project Kickoff? Just send me a brain dump or record a quick Loom video, and I’ll take it from there. 🟢 Partnering with me means: → Consistent, on-time results → Dedication to your project’s success → Respect for deadlines and project requirements → Transparent and effective communication → Strong command of written and spoken English Let’s fix your backend and get your systems running right! [hidden]/jocelyndane/coffee-chat 🤙🏻