General Virtual Assistant / Customer Service / Technical Support / Sales Representative / Account Receivables
✅ Account Receivables
✅ Accounting Support
✅ Sales & Marketing Representative
✅ Customer Service
✅ Technical Support
✅ Chat Support
✅Phone Support
✅ Data Analyst
✅ Email Handling
✅ MS-Office application
TOOLBOX KNOWLEDGE AND EXPERTISE:
Sterling | Oracle | Salesforce | Getpaid | OE basic | VMware |CDAX | Sterling | Photoshop | LinkedIn
SKILLS SUMMARY:
- A detail-oriented, practical, self-motivated, self-sufficient, and with a strong background in customer service, technical support, sales / marketing and account receivables.
- Experienced in handling US & Canada account via calls and emails.
- Consistent in providing excellent service as a consecutive top performer.
- Excellent ability to multi-task, fast learner and can easily adapt to difficult situations.
- Good communication and negotiating skills.
- Good at technical writing and experience in documenting procedures.
- Positive thinker and bringing out the best in every task given.
- Able to manage any dispute and handle difficult situations.
- Back to back collections experience with emphasis on customer service.
- Able to encode and pull Aging Reports, Invoices, Inflows & Backlog trackers and other database.
- Knowledgeable in Account Reconciliation, Account Review, Refund, Debook and Write-Off.
- Flexible, open-minded and always willing to learn.
- As a hard-working and ambitious individual, I have no problem following instructions from superiors and customers.