Hire Former Call Center Agent In The Philippines

Motivated and skilled professional with a strong background in STEM, complemented by comprehensive computer literacy training. A graduate of Arellano University and Adamson University, equipped with a solid foundation in various software tools and programming languages. Education: Arellano University: STEM Adamson University: Computer Literacy Training Program (including Sketch Up, Microsoft Excel, Microsoft PowerPoint, Web Development, Adobe Photoshop, Flash Professional, Video Editing, Programming using [hidden]) Work Experience: Customer Service Representative (Voice) Concentrix | Santa Cruz, Manila August 2022 to December 2022 Demonstrated effective communication skills and customer-centric approach, ensuring positive customer experiences. Customer Care Support (Non-Voice) Concentrix | Diliman, Quezon City April 2023 to November 2023 Recognized for outstanding performance with star incentives in August and membership in the prestigious 90's club in October. Skills: Computer: Proficient in Microsoft Office, Slack, Adobe Photoshop, GSuite Language: Fluent in Filipino and English Achievements: Star incentives recipient for outstanding performance in August. Proud member of the 90's club, showcasing dedication and excellence in customer care support. Attributes: Detail-oriented and adept at leveraging computer skills for efficient problem-solving. Proven ability to excel in both voice and non-voice customer service roles. Fluent in Filipino and English, ensuring effective communication with diverse audiences.