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Client Success Team member - I made sure our clients were happy by talking to them, understanding what they needed, and making sure our services were even better than they expected. I listened to their feedback, fixed any problems fast, and found ways to make things even better. My goal was to keep our clients happy and help our company grow. Research and data gathering- My responsibilities included finding accurate contact information, such as emails and phone numbers, and ensuring precise and reliable data of Law firms all over the US. Call Center Manager -I am dedicated to ensuring the smooth operation of our call center and providing valuable assistance to US-based law firms. Product Listing - Shopify, Amazon, Ebay Basic photo editing Adding and updating product specifications Quality Control Analyst in a call center setting- making sure that agents are producing quality leads, identifying low volume of sales, and coaching. Email management- particularly in the realm of customer service for our partner law firms.