Hire Experienced Virtual In The Philippines

Provided exceptional customer service by efficiently managing an average of [X] calls per day, resolving inquiries and complaints with a focus on customer satisfaction. Achieved a 99 % improvement in customer satisfaction ratings through effective problem-solving and empathetic communication. Utilized CRM software to track customer interactions and follow up on unresolved issues, ensuring timely and accurate responses. Collaborated with team members to streamline processes, resulting in a [X]% increase in operational efficiency. Trained new staff on call handling procedures and best practices, contributing to a cohesive team environment.