Hire Virtual Assistant In The Philippines

Ability to meet deadlines, collaborate in a team environment, and respond to challenges in a changing environment Dispatcher | DrayEasy Inc. • Handling Projects • Trained new dispatchers and those who assisted in the project • Monitor containers until empty returned • Managed solving high-stress situations calmly and effectively • Track and update the status of the containers in the system • Contacting both the warehouse and trucker to ensure the delivery of the container then update the client • Scheduling the pick-up and delivery appointments • Communicate with various ports/terminals FREIGHT OPERATOR (CUSTOMER SERVICE REPRESENTATIVE) | HOUSE OF IT • Answer calls and emails • Track parcels until it will be delivered to the consignee • Update the consignee via email • Process claims • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information • Resolved customer complaints with empathy Importation In-Charge | Mandaue Foam Ind., Inc. • Track shipments • Check and edit documents (packing list and commercial invoice) to send to the broker for processing in the customs • Answer emails • Do some data entry tasks by the accounting head