I’m a detail-oriented and dependable professional with experience in invoice data capture, team leadership, email marketing, quality assurance, e-commerce product listing, and basic graphic design. I’m skilled in managing tasks efficiently, maintaining accuracy, and producing quality results. With strong organizational and communication skills, I can adapt easily to different roles and work environments. Team Leader (Invoice Data Capture Specialist) Led a team to ensure accurate and timely invoice processing. Assigned tasks and monitored daily productivity. Implemented workflow improvements to boost efficiency. Conducted regular performance checks and coaching sessions. Collaborated with management to meet project goals. Trainer (Invoice Data Capture Specialist) Trained new hires on data capture tools and company procedures. Created clear SOPs and easy-to-follow training guides. Conducted progress assessments and one-on-one coaching. Provided ongoing support and refresher training sessions. Ensured all staff followed updated workflows accurately. Quality Assurance (Email Marketing) Reviewed email campaigns to ensure accuracy, layout consistency, and brand alignment. Checked links, visuals, and copy before sending campaigns. Ensured proper segmentation and compliance with email standards. Provided feedback to improve overall campaign performance. Maintained quality reports and coordinated with the marketing team. --Email Marketing Specialist Created and managed email campaigns to increase engagement and conversions. Wrote compelling subject lines and clear marketing copy. Handled audience segmentation and scheduling. Analyzed campaign results to improve open and click rates. Managed and cleaned mailing lists for better deliverability. Product Lister Created optimized product listings with clear titles and descriptions. Uploaded accurate images, variants, and pricing details. Researched trends and keywords to boost product visibility. Maintained organized catalogs and updated inventory. Basic Graphic Designer Designed simple and attractive visuals using Canva. Created product images, marketing posts, and layout designs. Maintained a consistent and clean brand aesthetic. Tools Used: Slack · Google Workspace (Docs, Sheets, Drive, Chat) · PDF · M[hidden] · Canva · Teams · Clockify · OCR · Document Manager · ClickInvoicing · ChatGPT · VLOOKUP · MailerLite · Constant Contact · Moosend · Keap · CapCut