Experienced Customer Service/Sales/General Virtual Assistance
Timeliness. Proficiency. Satisfaction. Accuracy. These are my primary aims in rendering jobs to every client that I will work for.
Hey there! My name is Jade and I'm a dedicated and highly skilled Customer Support Specialist with a passion for providing exceptional service. I have several years of experience in the industry and I have developed excellent communication and problem solving skills. My goal is to ensure complete customer satisfaction through prompt and effective assistance.
Services I Offer:
-Promptly respond to customer inquiries via phone, email, and chat.
-Provide accurate product information and guide customers through their purchasing decisions
-Handle high call volumes and manage multiple tasks simultaneously
-Maintain detailed records of customer interactions and follow-up actions
I am proficient with a variety of tools including:
Asana
WhatsApp
Slack
Skype
Avaya
Firefly
Eclipse
Zoom
Teams
Word
Excel
Canva
Notion
Google Suites
Whether you need assistance with resolving customer inquiries, managing accounts, or providing top-notch support, I am here to help. Let's work together to deliver exceptional customer experiences and drive customer satisfaction to new heights.
Contact me today to discuss your specific needs and how I can contribute to your success.
Looking forward to collaborating with you!