Hire Executive Virtual Assistant In The Kenya

Detail-oriented and tech-savvy Virtual Assistant & Administrative Support Specialist with a strong background in customer relations, executive assistance, and CRM management. Experienced in email handling, scheduling, lead generation, social media content creation, and workflow automation. Adept at streamlining operations, enhancing productivity, and ensuring top-notch client satisfaction in remote and hybrid work settings. Proven ability to work independently, maintain confidentiality, and adapt to various business needs. Key Skills ~ Administrative Support & Organization ~ Calendar & Email Management (C[hidden], Google Workspace) ~ CRM & Lead Generation (HubSpot, Zoho CRM, Instantly.ai, Bulk Verify Checker, Click-up) ~ Customer Relationship Management & Retention ~ Data Entry & Documentation ~ Social Media Content Creation (Canva, Photoshop) ~ AI & Automation Tools (Leonardo AI, ChatGPT) ~ Adaptability ~ Client Communication & Scheduling Professional Experience Freelance Virtual Assistant | Remote (Upwork & LinkedIn International Clients) [2024, 2025] ~ Managed email correspondence and scheduling for executives, ensuring timely follow-ups and efficient calendar management. ~ Handled lead generation and outreach using Instantly.ai, email verification tools, and CRM systems. ~ Conducted data entry, research, and administrative support to streamline business operations. ~ Assisted in content creation for social media and client presentations using Canva. ~ Ensured confidentiality and efficiency in handling sensitive business information. Executive Assistant | Sports News Startup (Woopy Sports Network, local company) [2024] ~ Organized meetings, managed email filtering, and maintained CRM records. ~ Scheduled interviews and assisted with recruitment logistics. ~ Managed documentation, prepared reports, and optimized workflow processes. ~ Acted as a liaison between executives and stakeholders to ensure smooth business operations. Admin & Customer Support | Remote (Upwork & LinkedIn International Clients) [2024, 2025] ~ Provided high-level administrative assistance, including email handling, CRM updates, and report generation. ~ Managed customer support inquiries, ensuring prompt and accurate responses to client concerns. ~ Maintained records, organized reports, and handled scheduling tasks efficiently. Customer Service Representative | Motors Company (CFAO/Toyota Motors Kenya) [2022] ~ Assisted customers with sales and finance record inquiries, ensuring accurate documentation and smooth transactions. ~ Maintained data entry accuracy and streamlined support ticket resolutions. ~ Acted as a liaison between departments, improving response times and customer satisfaction. Education & Certifications ~ Bachelor’s in Computer Science ~ HubSpot Certification (CRM & Lead Management) ~ ALX Africa & Ajira Digital - Virtual Assistant & Customer Support Training Tools & Platforms ~ Google Workspace | Microsoft Office | Slack | HubSpot | Notion | Asana | Zoho ~ CRM: HubSpot, Zoho CRM ~ Email & Scheduling: C[hidden], Instantly.ai, Bulk Verify Checker ~ Design & AI: Canva, Adobe Photoshop[editing premade templates], Leonardo AI, ChatGPT With experience in hybrid and remote roles, I am adaptable, detail-oriented, and proactive in delivering high-quality work. I thrive in fast-paced environments, ensuring that businesses operate smoothly while optimizing workflows. 💡 Let’s connect! I’m open to part-time or full-time VA roles where I can contribute to business growth and efficiency.