Hire Virtual Assistant In The Philippines

Hi there, my name is Jose fernandez, Jr and as part of my educational qualification and having an experienced of 8 years in the BPO industry, I believe I have gained knowledge on general office workflows and procedures, communicate clearly, and be a key contributor to the team, the importance of building a memorable customer relation and experience that aligns with the brand or companies vision and mission. During my stay in this career as a customer service representative, my duties encompassed answering inbound calls from the customer inquiring about the product, subscription renewal, and resolving devices error. Likewise, I have handled outbound calls for customers who require support devices for their business payment process/issue. I walk them through the step-by-step troubleshooting. Provide answers to billing queries, plans, devices, and account-related concerns. I made sure to help clients unload their tasks. Besides, I have experienced sales and technical support under A[hidden] for almost 2 years. All in all, my foundation was built on hard work, consistent growth, and a desire to break the norms. In addition, I would like to highlight my work equipment. I have a Windows 11 Pro, 12 GB Ram, 64-bit operating system, speed test shows my download Mbps - 213.46 and upload Mbps - 102.98. My headset is Logitech with a noise-canceling feature. Should you have any questions, please do not hesitate to contact me.