Hire Virtual Assistant In The Philippines

My name is Richelle Jane Buendia. I'm an experienced Customer Service Representative for 7 years. Skills: • Managing a large volume of Emails, Chats, and other admin tasks • Resolve customer concerns effectively and efficiently • Build sustainable relationships and trust with customer accounts through open and interactive communication • Ensure customer satisfaction in every interaction • Proper documentation and records of customer interactions, process accounts • Follow communication procedures, guidelines, and policies • Scheduling reservations • Help understand customer's billing/chargeback • Finding alternatives to resolve customer concerns • Multi-task, prioritize and manage time effectively • Other administrative tasks • Take the extra mile I'm a fast learner, willing to learn, and eager to improve the skill I already have. I have all the tools needed to qualify to work remotely including a modern computer and operating system, excellent internet connection, and a private dedicated home office area where I can focus on my work that results in high accuracy, and quality and complete projects in a timely manner. I look forward to working with you in the future!