Hire Virtual Assistant In The Philippines

4 years of experience in E-Commerce Customer Service and Backoffice. My main tasks include email handling, order processing, tracking, real-time chat, reshipments, and refunds. I know damaged and lost claims, fraud, Address Verification systems, and the Return Merchandise process. I take pride in my customer service skills, acing customer 5-Star Ratings & resolving customer issues with 1 email reply. I am good at problem-solving and have interpersonal skills, can type 60 wpm, and am familiar with using Microsoft Office tools. I can work under pressure, hard-working, and motivated. On top of these skills, I also did part-time Product Listing, Product Research, and Online Research. I always did my best with every client I've worked for and provide them with outputs that complement their standard and satisfaction.