Hire Virtual Assistant In The Philippines

· Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updating account information. · Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. · Prepares service reports by collecting and analyzing customer information. · Handling Dealer Complaints · Processed valid reimbursement request · Informing customer the open campaigns or recall on their vehicle