Hire Virtual Assistant In The Philippines

Responsibilities: The primary point of contact and building long-term relationships with customers Help customers through email, phone, online presentations, screen-share, and in meetings. Develop a trusted advisor relationship with key accounts, customer stakeholders, and clients. Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicating the progress of monthly/quarterly initiatives to internal management Forecast and track key account metrics Update job knowledge by participating in educational opportunities; maintaining personal networks; participating in professional organizations Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Responsible for keeping current clients satisfied and delivering exceptional client service on a weekly basis Monitor and analyze customer's usage of our product Responsible for working with the team to onboard and integrate new clients and developing existing client relationships Top skills & proficiencies: Communications Prospecting Skills Teamwork Planning Build Relationships Initiative Customer Focus Emphasize Excellence Manage Multiple Projects Attention to Detail