Hire Virtual Assistant In The Philippines

- A Proactive Customer Service Representative with 4 years of background experience with an E-commerce/Dropshipping Business. I handled emails/tickets using ZohoDesk /Zendesk/Gorgias/Freshdesk and chat support thru FB/IG. I usually help customers with tracking their orders, help them if they have any issues with the product they receive, assist them with their returns, and edit orders, cancellations, and/or refunds. Three years ago, I learned about Social Media Marketing through one of my former clients. I was tasked to write, edited, and published content to share on all brand’s company social media profiles and partner channels. Maintained brand innovation and kept abreast of the latest social media trends. Monitor brand-related mentions on all social platforms and engage with readers’ responses to articles. I'm an experienced and energetic Social Media Marketing Manager with almost three years of experience effectively managing marketing projects from conception to completion.