Hire Virtual Assistant In The Philippines

I've worked with the Contact Center Industry for 6 years. I've worked as a data entry specialist for a Health and Life Insurance company for a year then was promoted as a quality analyst after a year. My main task on the data entry account was to enter customer information to the client's database for underwriting. As a quality analyst, my tasks were to ensure that the work provided for the clients are at par and data management and analysis were also included. Also, I have experience with entering CPT/ICD codes for medications and medical procedure requests. Additionally, I've worked as a customer service representative for an online shopping mall and ride request app. My tasks are to answer customer queries and provide information on products through calls and emails. Also, I have experience with sales (up-selling) and information verification through outbound calls with customers.